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FAQ's
What is the size and capacity of Mentech?
On average over all product ranges we reach 800K/D.
What about minimum order quantities? Lead time? Terms of delivery?
We have MOQ’s on many of our products, but we advice all customers to contact us and request the current MOQ. Lead time varies from 3-8 weeks, 3 weeks on common products, going up to 8 weeks for custom design. However, we always try and accommodate the customers’ requests wherever possible.
The key terms of delivery are: FOB Shenzhen or Hong Kong port, EX-WORKS, CIF and other terms will be considered on a case by case basis.
How about samples? Are they free or will they be charged?
For magnetic products we generally provide free samples, while the customer will be responsible for freight charges. For the optical products, please contact our sales team for more information.
Does Mentech only supply the Chinese market?
No, Mentech supplies products to customers worldwide.
We are interested in becoming a partner or distributor of Mentech?
Please contact our sales team with details of your proposal.
Where do I direct complaints?
Please direct complaints to
info@mnc-tek.com.cn
and a representative will contact you withing
24 hours in business hours, or on the next business day.
What are the payment terms?
We adopt T/T in advance for small volumes, monthly statement or L/C for large volumes. Credit terms for regular returning customers can be set up through the sales representative.
After I have released my purchase order to Mentech, what will happen next?
Mentech will review your order and respond within 24 hours or on the next business day. In this
confirmation you will find order acknowledgement and lead time commitment.
Where is Mentech Electronics Co., Ltd Head Quarters located?
Mentech Electronics Co.,Ltd.
Head Office Dongguan:
The middle 9th road, Shajing Village,
Miao Biangwang, Shipai Town,
Dongguan, Guangdong Province,
China
Tel: (0086)-769-86921000
Fax: (0086)-769-81701563
We would like to do a site visit to Mentech?
Please contact the sales representative or business development team to make an appointment and we will look forward to give you a company tour.
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